If you don't find the answers here please contact us and we will be happy to answer any additional questions.
No. Subscriptions are only required to receive reduced pricing for bench cards and to be able to download pot labels and hang tags.
No. Subscriptions are only required to download bench cards for free.
No returns are allowed after 30 days of receipt of the product.
If we ship the wrong product, we will send you a shipping document to return the product to us. We will send out the correct product as soon as possible after you notify us of the problem.
If we ship the correct product, there is NO RETURN of Painted Bench Card Sign Holders or Plant Bench Cards. Other products can be returned if the product is in new condition. There will be a 25% restocking fee and you will be responsible for the return freight. We will process the refund (75% of product price) after we receive the returned merchandise and confirm it is in 'new' condition. Only the product price will be refunded. The initial shipping cost is non-refundable.
Feather flags typically ship in 7-10 business days of order receipt.
In most cases, we ship bench card orders out within one business day. If it will be longer than that, we will let you know.
We typically ship coroplast and vinyl banners within 5 business days. Frequently it's faster. If it will be longer than that, we will let you know.
If you need your products quickly, please put let us know via the Order Comments box and we'll do our best to expedite the order.
If you have more questions, send us a message and we will answer you as soon as possible.